At jas-associates.com we define Quality
Auditing as:
A systematic process that seeks to independently verify the relevance of organisational
objectives and the efficiency and effectiveness of management systems implemented
to achieve those objectives in relation to overall stakeholder satisfaction
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At jas-associates.com we will put your management
systems under the microscope of the ISO 9000 Quality Management
System Standard, and help you identify and log data e.g. wastage
and redundant processes (just to name a few) and their impact
on your financial performance.
With this overall philosophy towards quality auditing we seek to provide audit
information that will lead to effective management decision-making.
Using a jas-associates.com auditor can enhance and
provide objectivity to your quality audit programme and provide
confidence in the audit data generated.
Our audits are performed to the standard guidelines of both the International
Register of Certificated Auditors, UK (IRCA) and Register Accreditation Bureau,
USA (RAB) by auditors registered to both IRCA and RAB
Lets suppose that you
have your quality or environmental system up and running and the person within
your company nominated as Quality Representative is busy or indeed not an
IRCA or RAB registered auditor we can help by providing this
service at a lesser cost than retaining a full time quality
auditing department.
We can also audit those sections of
your organisation that are not covered by ISO certification
such as Human Resources, Administration, Payroll, Capital Expenditure
etc in a non-financial role to establish that systems existing
are being followed and properly implemented.
The eight quality management principles are......
1. Customer-Focused Organisation
2. Leadership
3. Involvement
of People
4. Process Approach
5. System Approach to Management
6. Continual Improvement
7. Factual Approach to Decision
Making
8. Mutually Beneficial Supplier Relationships
Principle 1 - Customer-Focused Organisation: "Organisations
depend on their customers and therefore should understand current
and future customer needs, meet customer requirements and strive
to exceed customer expectations".
Principle 2 - Leadership: "Leaders establish
unity of purpose and direction of the organisation. They should
create and maintain the internal environment in which people
can become fully involved in achieving the organisation's objectives."
Principle 3 - Involvement of People: "People
at all levels are the essence of an organisation and their
full involvement enables their abilities to be used for the
organisation's benefit".
Principle 4 - Process Approach: "A desired result
is achieved more efficiently when related resources and activities
are managed as a process."
Principle 5 - System Approach to Management: "Identifying,
understanding and managing a system of interrelated processes
for a given objective improves the organisation's effectiveness
and efficiency."
Principle 6 - Continual Improvement: "Continual
improvement should be a permanent objective of the organisation."
Principle 7 - Factual Approach to Decision Making: "Effective
decisions are based on the analysis of data and information."
Principle 8 - Mutually Beneficial Supplier Relationships: "An
organisation and its suppliers are interdependent, and a mutually
beneficial relationship enhances the ability of both to create
value."
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